Product · VOICE
Call.
A digital person who holds real phone conversations. Answers, books, transfers and works after hours.
STEAMNODE — sistema en ejecución
VOICE· Ringing
CONNECT
SALES
OPS
Incoming call
00:01
+34 612 345 678
Intent
—
Tool
—
Action
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Result in progress…Can transfer to a person if needed
CALL CONNECTED
Not an answering machine. A digital person who can finish a task.
STEAMNODE VOICE takes real calls, understands what the customer needs, and acts — inside your calendar, your CRM, or your booking system. After hours, at peak time, or while your team is with another customer.
PhoneExisting or new number
What VOICE can do
Answer calls
Understand intent
Respond naturally
Look up business data
Book and confirm
Transfer to a person when needed
Log the call
Notify the team
Work outside business hours
When VOICE escalates a call to a person is explained in security & control.
Investment
Configuration based on scope
The architecture depends on which calls it must handle, what information it needs to check, and what actions it must execute.
Telephony, number, and voice providers can generate external costs.
How we calculate the investmentThe operation can include
- Agent maintenance
- Script and knowledge adjustments
- Technical support
- Telephony usage billed separately, no hidden fees