Product · CONNECT
Talk.
A digital person who converses in writing on your website and WhatsApp. Understands open-ended questions, checks what it needs and acts.
STEAMNODE — sistema en ejecución
VOICE
CONNECT· Typing
SALES
OPS
Context consulted
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Intent
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Action
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MESSAGE RECEIVED
We're not talking about chatbots. We're talking about a digital person who actually converses.
STEAMNODE CONNECT converses in writing on your website and WhatsApp. It understands open-ended questions, checks what it needs to know, and acts — it doesn't just return generic text.
WebWhatsApp
What CONNECT can do
Answer open-ended questions
Check business knowledge
Capture contact details
Identify real intent
Book or log a request
Notify the team
Escalate to a person when appropriate
Execute actions inside your systems
What tools CONNECT can connect to is explained in integrations.
Investment
Configuration based on scope
Scope depends on the channels, actions, and integrations CONNECT needs to manage.
How we calculate the investmentThe operation can include
- Agent maintenance
- Knowledge updates
- Technical support
- Reasonable adjustments to what already exists